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Welcome to York's Young People's - Survival Guide

York's Young People Information Service provides information to any young person living in York up to age 25 years. No matter what your question - just ask! Contact us by: Telephone: 01904 555400 (Mon - Fri 10am - 4pm); Email:  or use our Contact Us online form. You can also follow us on Facebook or Twitter to keep up to date with all the latest family and young people based 'need to know' information for York! Please note our new TEXT ONLY number: 07786 202241

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Worried about a friend or you need help?

Contact MASH (Multi Agency Safeguarding Hub)

Phone: 01904 551900


Outside office hours, at weekends and on public holidays contact the emergency duty team telephone: 01609 780780

Police - If there is immediate danger call 999

Childline - Phone: 0800 11 11 A free, private and confidential service where you can be you. Whatever your worry, whenever you need help, however you want to get in touch. We're here for you online, on the phone, anytime.

Young Teenagers Reading

School Leavers Support and Information

Have you recently left school? Just received your GCSE results and not sure what's next?

Find out more information on next steps in the school leavers guide, fact sheet and more in the School Leavers page

Vale of York CCG

Grab a Jab

The NHS is providing walk in and pop up clinics across York to support with the ongoing efforts of the COVID-19 vaccination programme. These clinics are available for young people aged 16+. Grab a Jab COVID-19 vaccination sites