<< back



Kooth.com is an award winning and innovative online counselling and support service which is now available to all young people aged 11-18 years in North Yorkshire. It is a safe, confidential and anonymous way for young people to access emotional wellbeing and early intervention mental health support. Kooth’s fully trained and qualified counsellors and emotional wellbeing practitioners are available weekdays 12pm until 10pm and weekends 6pm until 10pm, 365 days per year, providing out-of-hours service for emotional support in an accessible way. In 2018-19, kooth.com was accessed by over 130,000 young people across England.
If you’re a parent looking for more information about Kooth, please email parents@xenzone.com

Contact information

Other information

For ages

Minimum age: 11 Years

Maximum age: 18 Years

Opening times

  • 12.00pm-10.00pm
  • 12.00pm-10.00pm
  • 12.00pm-10.00pm
  • 12.00pm-10.00pm
  • 12.00pm-10.00pm
  • 6.00pm-10.00pm
  • 6.00pm-10.00pm


    Quality awards

    Service Details Confirmed

    DBS policy

    DBS (Disclosure and Barring Service - formerly criminal records check) policy? No

    Inclusion statement

    All childcare and services should make reasonable adjustments to support disabled children and young people or those with additional needs. Below is a statement from this provider about their inclusive practice and levels of experience of supporting different needs


    • Advice And Support / Counselling
    • Health / Mental Health
    • Young People / Emotional Health and Wellbeing

    Last updated

    Last updated: 15/1/2020

    Disclaimer—important information about the Family Services Directory

    Whilst the Family Information Service (FIS) works with service providers to try and ensure that the information contained within this directory is accurate and up to date, no warranty is given as to the accuracy of the information. The FIS does not accept any responsibility or liability for the information or links to information on websites supplied by providers or the service that is provided. FIS is an impartial service and does not recommend, support or endorse any services. It is the responsibility of families to choose services carefully and FIS has developed some guidelines to help you.

    The FIS also reserves the right to refuse or delete publication of any organisation or information which it believes, or for which evidence has been provided, contravenes the laws of the UK. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Family Services Directory.

    Contact information

    Email me a copy of this service

    You can receive a copy of this service, or send a copy to a friend. Simply enter your email address below, and then click 'send record'.

    Update service details

    Do you run this service and need to update the details?

    Related pages on YorOK

    QR Code

    A QR code which can be scanned using a mobile phone

    This was printed on 20/1/2020

    If you have a smart phone you can look at the latest version of this record online by scanning this image with a QR code reader.