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Minority Groups and New to the UK

Welcome to York and York's Family Information Service!

If you are new to York and can't find what you are looking for then please get in touch and we will try and help you.

Tel: 01904 554444 or email

New to the UK

Help to learn English and Translating services.

York Learning offer English for Speakers of Other Languages (ESOL) courses.

Language Line is an UK translation and interpreting service.


Starting school in the UK.

Most children start school full-time in the September after their fourth birthday. This means they’ll turn 5 during their first school year.

For example, if your child’s fourth birthday is between 1 September 2021 and 31 August 2022 they will usually start school in September 2022.

For more information on school admissions visit

link to School Services


Early Years info , including Childcare,

NHS Services in York

G.P Services


HCS information & link

Refugee support in York

A refugee is a displaced person due to war or national disaster who has been forced to cross national boundaries away from their home country, who cannot return home safely.

Since 1st October 2016 York obtained national recognition as a City of Sanctuary. A City of Sanctuary is a movement to build a culture of hospitality for people seeking sanctuary in the UK.

Refugee Action York works with refugees, asylum seekers and migrants from within and around the City of York.  People can seek information and support, learn new skills and languages and form lasting friendships.

Search for Services and Support

You can use our search facility to search for universal groups and activities and services dedicated to supporting Refugees.

Travelling Community

Gypsy Roma Traveller

The term Gypsy, Roma and Traveller is a collective term used to describe a wide variety of cultural and ethnic groups who currently or have in the past lived a nomadic lifestyle.

Support and Information Services

You can use our search facility to search for universal groups and activities and services dedicated to supporting the Travelling Community.

Ukrainian Families

For support and information on anything to do with family life, York Family Information Service can help you. The team provide information to any family, on anything whether you have a tot, teen or are pregnant. If you are a parent or carer and have a child aged from conception up to 19 years (or 25 years if your child has special educational needs or disabilities) get in touch. 

For general information and support visit the City of York Council's Support for Ukrainians page.