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Information Support and Courses for parents and carers

Being a parent can present many challenges, so we have collated information relating to a range of common life issues. If you don't see what you are looking for here, you can contact York Family Information Service  (01904 554444 or email who will be happy to help.


Bullying has for many years been acknowledged as a serious problem in schools, (Smith & Brian, 2002).

Bullying is defined as:

aggressive behaviour which is experienced repeatedly over time, bullying involves the systematic abuse of power where the perpetrator intends to cause the victim harm (Nansel et al., 2001; Smith & Brian, 2002).

In their study exploring the prevalence of bullying, Smith et al. (2004) found that approximately 10 – 20% of adolescents had experienced some form of bullying in the 3 to 6 months prior to completing their survey. Further research has also shown that being a victim of bullying can have a serious and sometimes long-term negative impact on psychological well-being (Hawker & Boulton, 2000).

Being bullied at school, home or online might involve:

  • verbal bullying e.g. calling you names
  • emotional bullying e.g. teasing you, talking about you, leaving you out
  • physical bullying e.g. pushing you, hitting you
  • cyber-bullying e.g. text message, facebook, email

If you feel or know you child is being bullied the first step is to talk to their school.

Each school will have their own policy on behaviour and bullying. Please refer to your child's school website.

Child Maintenance

The information which Child Maintenance Options has provided is not a substitute for independent professional advice and users should obtain professional advice relevant to their particular circumstances.

Family Learning and York Learning

Family Learning and York Learning deliver courses, workshops and sessions to support parents and families in York. Courses offered are often linked with children's learning and development and some courses include support with digital skills and technology.

Mums, dads and carers who are more confident and take an active interest in learning themselves act as positive role models for their children. If you want to give your child a good start, or are considering a career working in schools or childcare settings, check out the courses offered by Family Learning and the wider range of courses provided by the York Learning team.

Online safety

The internet is part of many people's day to day life and as parents, it's important to understand what children and young people are doing online. 

Parenting Courses and Support

Parenting courses and other support groups.

Relationships Matter

All relationships have tricky moments it is how they’re experienced and resolved that matters. The Relationships Matter website can give tips on how to improve your relationship, help you work out what needs to happen and signpost you to organisations that can help.

Relationships and sexual health

The Family Planning Association website has tips and advice on how to talk to your child about growing up, relationships and sex. 

It's not ok - child sexual abuse and exploitation

Tackling child sexual exploitation is everyone’s responsibility.  "It's not OK" raises awareness about signs of child sexual exploitation and abuse, what to do if you suspect abuse or exploitation and and tips for talking to your children.