Parents - Where to turn to for help

Being a parent is a tough job and with the added pressure of your child's additional needs it can at times seem overwhelming. If you need someone to talk to, below are some local and national places to go to when you need a helping hand.

We also hold a directory of local and national organisations and charities. If your child has been diagnosed or you are currently waiting for a diagnosis and would like to contact someone for information and advice you can use our search facility at the bottom of this page. If you can't find what you are looking for then please get in touch with Local Area Teams Information Service (formerly York FIS) and we will try and help you further.

Local support for parents: 

• Local Area Teams Information Service (formerly York FIS)
  We're open 10:00am -4:00pm, Monday - Friday. We provide impartial advice, information and support for families in York.
  York Family Information Service - Contact information

  T: 01904 554444
  07624 802244
  E: fis@york.gov.uk
  

• Family Matters York is a small charity which cares about and supports families of all shapes and sizes. They provide parenting courses and workshops for parents, to help improve their skills and confidence and, most importantly, improving their relationship with their child(ren). The courses cover a variety of topics including communication, boundary setting and anger management.
  
  
• York Parent Carer Forum (YPCF) aims to enable disabled children and their families in York and the surrounding area to lead full and meaningful lives through seeking to improve services and by providing informal social support.
  York Parent Carer Forum - Contact information

  T: 07751 828369
  E: info@yorkparentcarerforum.org.uk
  York Carers Centre is an independent body that helps unpaid carers in York find the support they need. Carers provide regular help to a partner, child, relative, friend or neighbour due to frailty, physical or mental illness, addiction or disability.

  York Carers Centre - Young Adult Carers - Contact information

  T: 01904 715490
  E: enquiries@yorkcarerscentre.co.uk
  

• York SEND Information, Advice and Support Service provide impartial support, advice and information for parents and carers of children with special educational needs. The service is free and can be provided over the telephone, at home visits or through support at school meetings.
  York Sen And Disability Information, Advice & Support Service Sendiass - Contact information

  T: 01904 554312 Or 555698
  E: yorksendiass@york.gov.uk
  

  
  
  
• Lives Unlimited is a family and user led group supporting disabled people and families to be in control of their support including choosing a personal budget or direct payments to employ PAs (personal assistants).
  Lives Unlimited - Contact information

  T: E: info@livesunlimited.org.uk
  

  
  
  
• Lollipop 
  We Are Lollipop - Contact information

  T: 01904 652286
  07537 863927
  E: info@lollipopyork.org.uk
  

  
  
  

• The Island is a registered charity that has been operating since August 2007. It offers support to vulnerable 8 – 13 year-olds in York who are struggling to cope at home, at school, or in the wider community, or who are experiencing difficult transitions in their lives.

• YADDA (York and District Dyslexia Association) is a volunteer support group for children, young people and families affected by dyslexia, dyspraxia, dyscalculia, Meares-Irlen and related specific learning difficulties.
  
  
• York Inspirational Kids 
  York Inspirational Kids - Contact information

  T: 01904 780880
  E: info@keyworking.co.uk
  

   
  
  
• York Down Syndrome Support Group 
  3 - 21 Saturday Club - York Down Syndrome Support Group - Contact information

  T: 01904 658255
  E: contact@ydssg.org
  

  
  
  
• Autism Parent Drop-In Sessions Monthly drop-in sessions for parents and carers of children and young people with autism run by our Specialist Teaching Team.
  
  

• York Tourette Support group is a peer run support group for adults and children with Tourette’s Syndrome or Tic Disorders and their families. We also welcome families who have not received an official diagnosis but suspect TS/TD and would like to learn more. We offer a supportive environment for members to share experiences and socialise. york.tourettes@gmail.com

 

 

National support for parents:

• Contact a Family have a helpline for parents of children and young people with SEN. They also have a benefits checklist for parents and a guide to claiming Disability Living Allowance for children. You can call them on 0808 808 3555 or email info@cafamily.org.uk.
  
  
• Council For Disabled Children are an umbrella body for the disabled children's sector bringing together professionals, practitioners and policy-makers.
  
  

• Foundation for people with learning disabilities have produced a booklet called Children and Young People with Complex Health Needs. The booklet is aimed at offering information and practical routes to support children with learning disabilities.
  
  

• ADHD - ADHD Foundation and Living with ADHD.

  Independent Special Education Advice (ISEA) is a registered charity offering free and independent advice to parents of children with special educational needs in England and Wales. IPSEA’s general advice line is 0800 018 4016.
  
  

• KIDS is a national charity who specialise in working with families of disabled children and young people in England.
  
  

• Mencap provides information and advice to families who have children with a learning disability.

• My Family Our Needs offers information for families, carers and practitioners supporting children and young adults with additional needs, from birth to 25. 
  
  

• Parents 4 Parents exists to give parents peace of mind and support. They are a befriending service for when you are going through a difficult time at any stage of your child's development.
  
  

• Parents of Disabled Child Forum is on online place parents can go to, to share, talk and build friendships. All members of the forum have concerns regarding their child's upbringing in society, from education to services, respite and other issues.
  
  

• Scope is a disability charity that supports disabled individuals and their families. Scope run a Face 2 Face befriending service that is designed for parents of disabled children. Parents can talk to one another, offering emotional and practical support.
  
  

• Special Kids in the UK is a member-based charity that brings people together by offering contact, friendship, information and support for families of young people with physical, learning and behavioural difficulties.
  
  

• The Communication Trust brings together information about national organisations who aim to support children who have speech, language and communication difficulties.
  
  

• National Autistic Society  The UK's largest provider of specialist autism services.  Information and services for autistic people, parents and carers and professionals.