Looking for information about childcare? Not sure where to use childcare or if you can receive financial help towards the cost of childcare? Take a look at the information below.
If you have any questions about childcare contact York Family Information Service using the details below.
T: 01904 554444 (Mon - Fri 10am - 4pm)
Text Only: 07786 202241
If you are a keyworker and your employer has asked you to return to work, we can help you try find childcare. We can support parents and carers by offering a childcare brokerage service if required if you are struggling. This applies to all parents and carers no matter if you are a shift worker, have an irregular working pattern, work weekends or work a 9-5 weekday job. York Family Information Service receive the latest information directly from childcare providers about their vacancy information and we work closely with the Early Years and Childcare Services team to identify childcare needs across York.
Childcare can be searched for independently online or by contacting York Family Information Service. When using the online childcare search, enter a postcode to search a specific area and filter to search for a particular type of childcare provider..
If you struggle to find childcare contact York Family Information Service. We,
We are here to talk you through every part of your journey and answer any questions you have.
The Department for Education's latest government guidance on choosing safe out-of-school-settings,is available on the government website, Information for parents choosing an after school club, community club or tuition.
Information is also available on Ofsted's role in regulating childcare.
Find out how to apply and who is eligible to receive up to 15 hours funded childcare for 2 year olds. Contact York Family Information Service for a list of childcare eligible to offer funded places.
All 3 and 4 year olds are entitled to receive up to 15 hours funded childcare. Some 3 and 4 year olds are eligible to receive a total of 30 hours childcare.
When it comes to childcare for a disabled child, a lot of the considerations are the same as for any other child. If your child has special educational needs or disabilities you may find you have more questions about how your child's needs can be met including what specific training has the childcare provider undertaken and your child's medical needs. Try and give yourself enough time to visit several possible options in your area to get a good idea of what could suit your child. It can be a good idea to take your child with you to see how staff work with them
If your child has special educational needs (SEN), speak to your provider who may be able to access some additional funding to support your child in their Early Years setting.
To help you learn of other people's experiences, we have gathered the experiences and view points of parents who have chosen childcare for their disabled child, and of provider's who provide childcare to children with special educational needs and disabilities.
Read how two families accessed childcare for their children at two different settings in A parent's story
Find out what does a childcare provider do to support disabled children and how do they work together with you and your family in A provider's view
Here are some suggested questions around SEND to ask when you visit. Add your own questions as well:
Coram Family and Childcare Trust have created a helpful guide to childcare for children with special education needs and disabilities in England. The guide provides information on your childcare options; tips on choosing childcare; detailed information on the Education, Health and Care assessments and plans and the financial support available for parents of children with SEND.
This section sets out information about childcare, charges and fees for both key worker and non key worker families during the Coronavirus pandemic. We have gathered together responses from the most frequently asked questions. The responses are based on direct information from the DfE, the local authority’s Early Years and Childcare Service and York Family Information Service.
If you have a query and you don’t feel you can find the answer here please don’t hesitate to contact York Family Information Service by email email@example.com; or tel 01904 554444
Parents are advised to limit the number of different settings used outside school. Your child’s school will provide you with more details on the availability and operation of their before and after school provision. If you are struggling to find wraparound childcare, contact York Family Information Service by email: firstname.lastname@example.org: tel: 01904 554444
You will need to discuss with your employer about your return to work, your concerns and whether your furlough can be extended. Government advice about how to make the work place COVID secure is available on the working safely during coronavirus webpage.
You can seek professional advice by independent organisations such as:
Acas is an independent public body that receives funding from the government. They provide free and impartial advice to employers, employees and their representatives on:
If a worker is in a trade union they should contact them direct or check which union is right for their job role. Find more information on the TUC website.
All childcare providers are adhering to the DfE and government guidance around supporting social distancing measures and ensuring good hygiene procedures are maintained. You can read more about this on the Implementing Social Distancing in Schools and Childcare Settings guidance.
Remember, York Family Information Service can support you to find childcare via a brokerage service.Tel 01904 554444 or email email@example.com to discuss your childcare needs.
This is a very challenging time for both early years’ childcare providers and families. We understand that if you are using childcare for the first time this can be a daunting experience and you may have many questions. York Family Information Service will support any key worker families to find alternative arrangements via a brokerage service, should they find their childcare provider closes or current arrangements cease.
We hold the most up to date information on all Ofsted Registered early years and childcare providers in York and are working closely with colleagues in the Early Years and Childcare Service to receive daily updates on which providers are currently open in York, the age ranges of the provision they offer and current availability.
To support with the brokerage please let us know the following: age of child/ren; whether you have transport; days and hours required for childcare (please ensure you include your travel times within this); area you are looking.
Ofsted (the Office for Standards in Education, Children's Services and Skills) registered means that they are inspected against a set of national standards. You can access a copy of a childcare provider’s latest report through the Ofsted website or ask a provider if you want to see a copy of their latest inspection report).
Parents and carers are their children’s first teachers. When they are with you learning can happen at any time and anywhere, for example through:
The years from birth to five see the greatest growth and learning for all children.
Early learning is the key to your child’s future and families make the greatest difference at this stage.
There are lots of different ways of reducing the cost of childcare.Free and impartial information on the different options for parents and carers is provided by York Family Information Service More information on reducing the cost of childcare is also available on the Government's Childcare Choices website. There are options for toddlers, teens and for parents who are studying.
Some 2 year olds are eligible to receive up to 15 hours funded childcare, the term after they turn 2 years old. There are different eligibility criteria such as if your child is adopted, has SEN or if the family is in receipt of certain benefits. Visit the childcare for 2 year olds page for further information and to find out if you could apply.
All 3 and 4 year olds are eligible to received up to 15 hours funded childcare. This is a universal Funded Entitlement (FE) offer.
Some 3 and 4 year olds are also eligible to receive:
Visit the childcare for 3 and 4 year olds page for further information.
The Government website has guidance and information on other ways to receive financial support with childcare and you can use their tax credits calculator to work out an estimate on how much tax credits you could receive.
You and your partner may be able to get Shared Parental Leave (SPL) and Statutory Shared Parental Pay (ShPP) if you’re having a baby or adopting a child. You can share up to 50 weeks of leave and up to 37 weeks of pay between you. You need to share the pay and leave in the first year after your child is born or placed with your family. You can use SPL to take leave in blocks separated by periods of work, or take it all in one go. You can also choose to be off work together or to stagger the leave and pay.
To find out more about Shared Parental Leave visit the gov.uk website.
There is no absolute right to work part time. However, you have the right to ask to work flexibly in your current job, and your employer has a duty to consider your request seriously, if you are:
- an employee who has worked for your employer for 26 weeks and has a child under 17 (or a disabled child under 18 who gets Disability Living Allowance)
- an employee who has worked for your employer for 26 weeks and cares for a disabled adult.
The right to request is available to both men and women, and covers the hours an employee works, the times s/he is required to work and the place of work (i.e. home or a workplace). It is important to understand that a change granted under the right to request is permanent - if you want a temporary change only this must be specifically negotiated with your employer.
Even if you do not have the right to request (for example, you have not worked for your employer for long enough), you can still ask to change your pattern of work, and sex discrimination law may apply if you are turned down.
For more information about flexible working contact York Family Information Service 01904 554444. You can also contact Working Families on 0800 013 0313 for advice on your rights at work
The Family and Childcare Trust is a national charity working for families to get high quality and affordable childcare. They have a fantastic website that has loads of information on all the different ways of reducing your childcare bill.
Information about various ways to get help with your childcare bill.
If for any reason you need additional support with finding childcare then York Family Information Service may be able to help. Because we work with childcare providers every day, we can often help broker a solution.
This could be:
Choosing childcare that is right for you and your child is a very important, personal choice. York Family Information Service is completely impartial and never recommends one provider over another. We can not guarantee to find a solution to your childcare needs but we explore all options available to us.
You can contact York Family Information Service in a variety of ways:
Telephone: 01904 554444
Website: Complete the contact us form
If you are looking for childcare outside of York you can use the Family and Childcare Trust Childcare Finder. This website links together all of the Family Information Services in England to make it quick and easy to find childcare wherever you live.
Good quality childcare and early education is not only good for children; it gives parents more freedom to work, study or train for a job too. But juggling work and bringing up children isn't easy. If you're struggling with this, you're not alone.
All childcare providers are registered with Ofsted (the Office for Standards in Education, Children's Services and Skills) if they operate more than 2 hours per day. This means that they are inspected against a set of national standards. You can access a copy of a childcare providers latest report through the Ofsted website. You can also ask a provider if you want to see a copy of their latest inspection report.
For more information relating to childcare and how to reduce your costs, you can also visit Childcare Choices.
There are lots of different options to consider when choosing childcare. It's up to you as a mum, dad or carer to choose what you feel is right for your family and child. When choosing childcare, try and give yourself enough time to visit several possible options to get a good idea of what may suit your child. It can be a good idea to take your child with you to see how they interact with staff and their reactions to the setting. Try to go when children are there so you can see if they are settled, confident and involved in a variety of activities.
If you would like your child to be settled in one location all day with other children of their own age and a skilled team of carers then day nurseries or playgroups may be the right solution.
If you would like to have your child looked after by someone else or in your own home, then a childminder or home-based child carer might be better, especially if you have a baby or a toddler under two. Many places that offer childcare have a waiting list, so it’s a good idea to start looking some time before you actually need it. Make a shortlist of places to visit by calling around first and asking a few questions, such as:
Visit at least two or three places. Ask questions about what happens during the day, what the children get to eat and how they are disciplined. Don’t be afraid to visit a second time if you want to be sure it’s right for you and your child.
Once you have made your decision, make sure you are happy with all the details of the arrangement. In some cases you will be given an agreement to sign and asked to secure the place by paying a deposit or retainer fee.
Childminders are trained, self-employed carers largely based in their own homes. They are registered with Ofsted and both the childminder and their home are regularly checked. A childminder can look after up to six children under eight-years-old including their own, but only three of them can be under the age of five. Childminders are perfect if your working day doesn’t fit the 9-5, Monday to Friday pattern or if you have children of different ages and you want them to be looked after together. You may also want your child to be cared for in a home environment by just one person. Further information about childminders is available in our childminders - a guide for parents page.
Offer childcare and, in some cases, early education. They are for children between the ages of six weeks and five years and many offer out-of-school care for five to 11-year-olds. Opening times tend to coincide with a standard working day, 8am to 6pm on weekdays.
Offer early education and are for children between the ages of three and five. They are open during school hours, normally only in term time for full or half-day sessions. Nurseries are free if part of a state education system (excluding meals and trips) but private ones charge. It is best to check with the centre you’re interested in.
Organised by community or voluntary groups, often with the help of parents, these usually offer early education places. They give your child access to different toys, equipment and activities and ensure they mix with other children. Sessions last between two-and-a-half to four hours and take place either every day or several days a week, during term time. They are for children aged between two and five years.
Some clubs are open before and after school and all day during school holidays. They offer a quiet space for catching up with homework as well as plenty of fun activities for children between the ages of three to 14-years-old (and up to 16 for children with special needs). Many breakfast, after school and holiday play schemes are linked to schools. Some of which offer a variety of activities on top of the normal school day such as music, art, sport or additional study support.
A home childcarer is a person who provides care for children in the parents own home. Parents can also share a nanny with another family. Nannies and au pairs are the most common examples of home childcarers. Home childcarers do not need to register with Ofsted but can choose to register on the voluntary part of the Childcare Register. Home childcarers can often provide quite flexible childcare, fitting in with unusual working hours, or they may even live-in. Some may also agree to do additional jobs around the house, such as cleaning or cooking. Further information about employing a nanny including what financial support you can receive and questions to ask is available in our Home childcare and nannies - a guide for parents.
Provide occasional care for children under eight.
A babysitter is someone who looks after your children in your own home for short periods of time. Most parents need to use a babysitter at some stage whether it is to enjoy some free social time in the evening or to attend an appointment during the day. Babysitters are not regulated so it's completely up to parents to ensure they are happy and comfortable with who they use as a babysitter. Some Ofsted registered childminders offer this service, so if you are looking for an Ofsted registered provider who offers babysitting, get in touch.
Choosing childcare and early education is a big step for you and your child. There are lots of differences between types of childcare, early education or pre-school services and also between individual childminders, nurseries, nursery classes or out-of-school clubs.
Try and give yourself enough time to visit several possible options in your area to get a good idea of what could suit your child. It can be a good idea to take your child with you to see how staff talk to him or her. Try to go when children are there so you can see if they are calm, happy and busy.
Here are some suggested questions to ask when you visit. Add your own questions as well:
When you visit possible childcare options, look for these Quality Pointers.
You could add your own as well:
1 . Are the children calm, safe and happy?
2 . Do children play and talk together?
3 . Are the staff listening to the children and answering them carefully?
4 . Are the staff friendly and proud of their work?
5 . Are the staff joining in with what the children are doing?
6 . Are there lots of activities planned to help children learn and play?
7. Can the children plan some of these themselves?
8. Are there plenty of clean toys and equipment for children to use?
9. Are the premises clean, well-kept and safe for children with a fun outside play area (or will children go to parks and other places regularly)?
10. Do parents have plenty of chances to say what they want for their children?
If there are other things you want to know, do not be afraid to ask.
When your child starts at any Ofsted Registered childcare provider they will be appointed a key person, who will be responsible for supporting their needs and planning their activities. The key person will keep a daily record of your child’s progress, which will be shared with you on a regular basis. You can chat to your child's keyworker or if they are not available, the manager of the childcare setting your child attends to discuss any worries or concerns you have about your child's development and to talk through what support the childcare provider can provide to help meet your child's needs. As childminders tend to operate on their own they would be the key contact for this type of information.
Working with children is a skilled and demanding job. Training gives people skills and confidence. It helps staff to deliver a top quality service to your family. Many excellent childcare staff don’t have formal qualifications but lots of experience and enthusiasm.
Children deserve comfortable, well-equipped premises which are carefully looked after. Children should be able to see toys, books and fun equipment and reach some of it themselves. Fresh, healthy food and snacks should be available. Equipment for children with disabilities is likely to be popular with all the children. When children are asked what they like best about childcare, they often talk about their friends and the garden or outside space.
When children feel safe and happy they are learning all the time. All children learn at different rates and so activities need to be planned with the needs of each child in mind. Childcare staff should plan the day’s activities before children arrive. Children enjoy making friends with other children. This is much easier if children attend the childcare service regularly and know who and what to expect each day. Make sure the childcare you choose provides plenty of encouragement for your child whatever his/her age, gender or abilities. This is because children pick up ideas about stereotyping from a very young age.
When you visit your childcare service, you and your child should feel welcome. Staff should find time to listen to you when you want to ask questions. They should answer any questions you have about the childcare service or about your child.