Parents and carers welcome!

If you're a parent or carer and have a question we can help. You can contact us in the following ways: Telephone 01904 554444 (Monday - Friday 10am - 4pm); Email: fis@york.gov.uk or use our Contact Us online form. You can also follow us on Facebook or Twitter to keep up to date with all the latest family based 'need to know' information for York! Please note our new TEXT ONLY number 07786 202241.

What's on Summer 2021

Find our what activities and things to do are happening in York for children, young people and families.

York Family Information Service

For parents and carers of 0 - 25 year olds. Have a question and don't know the answer? Get in touch!

Coronavirus updates

From Monday 19 July England has moved to step 4 of the coronavirus roadmap. Although most restrictions have lifted you can still continue to find out information and advice to support you and your family.