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Parents and carers welcome!

If you're a parent or carer and have a question we can help. You can contact us in the following ways: Telephone 01904 554444 (Monday - Friday 10am - 4pm); Email: or use our Contact Us online form. You can also follow us on Facebook or Twitter to keep up to date with all the latest family based 'need to know' information for York! Please note our new TEXT ONLY number 07786 202241.

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Free Newsletter for families




Receive information on services and matters that affect family life in York.


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York Family Information Service

For parents and carers of 0 - 19 year olds and children up to 25 years old if the child or young person has a disability or additional need.

Coronavirus Update Families York

COVID Updates

Specific information for families during the pandemic