Coronavirus Advice and Guidance for Parents and Carers

Local Guidance

Keeping York open and keeping us safe

Following recent government announcements, City of York Council are reminding York residents and visitors of the basic infection control measures to keep everyone safe.

Part of the Council’s Let’s be York campaign, the critical public advice of remembering to follow hands, face and space will help to keep York’s Covid-19 infection rate as slow and as low as possible.  You will start to see variations of the posters and banners appearing online and across the city, focused on protecting four key areas people, schools, businesses and places.

This critical and timely campaign explains how every single one of us can make a real difference in our city, protecting loved ones and keeping the schools, businesses and places we love open.

Back to School Safely

City of York Council launched a Back to school campaign.  Please see the City of York Council website for further information and support.

Government Guidance

Government Information for parents and carers about going back to schools, nurseries and colleges in the autumn term. 

What parents and carers need to know about early years providers, school and colleges during the coronavirus (COVID-19) outbreak.


Advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.

COVID-19: guidance on supporting children and young people’s mental health and wellbeing


Whilst there are huge benefits to being online in order to stay connected to family and friends during this period, the government recognises many parents may feel concerned about the activities and content their children are accessing. They have published this guidance which outlines resources to help keep children safe from different risks online and where to go to receive support and advice:

Coronavirus (COVID-19): support for parents and carers to keep children safe online


Advice published by the Home Office, Public Health England, Department for Digital, Culture, Media and Sport and Department for Education  for parents and carers about the main risks children may be particularly vulnerable to during the pandemic and information about available help and support.

Your Childs Health

The Royal College of Paediatrics and Child Health have published this COVID-19 advice for parents and carers when your child is unwell or injured poster. It gives advice on what to do when your child needs medical attention during .

Details of the ICON - Babies Cry, You Can Cope programme are available on our ICON page.

Your Childs Education

What parents and carers need to know about early years providers, school and colleges during the coronavirus (COVID-19) outbreak. Government Information for parents and carers about going back to schools, nurseries and colleges in the autumn term.

NSPCC have also advice and support for parents and carers returning to education.

The DfE has updated guidance on supporting children to learn at home which includes links to a variety of learning apps for parents to use with their children as well as guidance and advice for parents at home with their children aged 2 - 4 years during the current situation.

Parents can now access regular daily lessons for all age groups, including pre-schoolers, from BBC Bitesize in English, maths and other core subjects, on the BBC Bitesize website.

Your Childs Mental Health

Yorkmumbler has created a 'Coping with #Coronavirus' page on their website which includes official advice and news, an area for kids, an area for parents and details of virtual classes and groups. 

NSPCC have produced Coronavirus (COVID-19) advice and support for parents and carers.

The World Health Organisation has published advice on how you can help your child to cope with the stress of this COVID19 outbreak.

MindEd have safe and reliable advice for parents and carers about young people's mental health

Here are some further resources which you can use to help your child during this time:

Online Safety 

The NSPCC and O2 are offering free 30 minute webinars for groups of parent, grandparents and carers, making it easy for you to keep your family safe online. Follow the link or email for more information.

The Government has released new guidance for parents and carers on how to help children stay safe online in lockdown.

CEOP has created a Home Activity Packs page to support parents during COVID-19 and the closure of schools. Each fortnight, they will be releasing new home activity packs with simple 15 minute activities you can do with your child to support their online safety at a time when they will spending more time online at home. 

Childrens Commissioner has produced a digital safety and wellbeing kit for parents and a safety guide for children to help ensure they are safe, and their wellbeing is looked after while at home during the coronavirus outbreak when their screen time maybe higher than usual.

North Yorkshire Police have a new page on their website: Coronavirus emergency: Parents and carers urged to help protect youngsters from online paedophiles while off school

Children and young people are more likely to be online over then next few weeks as they learn at home during the Coronavirus outbreak. Don't forget to talk to them about online safety. There's lots of further information and advice online at:

Guidance for Children with Additional Needs

The YorOK website has resources, useful links and information around COVID-19 and children with additional needs. The COVID-19 Guidance for Children with Additional Needs page covers a wide range of information from mental health support, to easy read guides and changes to EHCP assessments.

Face Coverings in relation to Children

City of York Children's Safeguarding Partnership (CYSCP) would like to highlight the importance to parent and carers of not using face coverings on children, particularly babies which has been highlighted in recent media platforms. The Lullaby Trust who raise awareness of sudden infant death syndrome (SIDS) and provides expert advice on safer sleep for babies are urged parents to avoid using face masks on babies and state “We are not aware of any advice for babies to wear masks, whether they are infected or not. There is a potential risk of suffocation and other hazards with doing this”.

From Friday 24th July compulsory face covering in shops will be enforced. The Government guidance states that ‘children under the age of 11 are exempt from wearing a face covering’.

For more information on the Government Guidance click here