Accessibility

Accessibility Statement for Yor-OK

This accessibility statement applies to Yor-OK. Our website has been designed to be as usable and accessible as possible for all our users.

This website is run by the City of York Council's Local Area Teams Information Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility update

We know some parts of the Yor-OK website are not fully accessible. However we are working on this and are working hard to ensure all PDF documents are accessible, as soon as possible. To comply with the legislation, PDF documents produced after September 2018 will be made accessible in the first instance and PDF documents produced prior to September 2018 will follow.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email fis@york.gov.uk
  • call 01904 554444
  • Text only 07624 802244

We’ll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: the Local Atea Teams Information Service on 01904 554444, fis@york.gov.uk, text only to 07624 802244

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).