If you have a concern that a child is vulnerable or at risk of significant harm please contact the Children's Front Door:
Phone: 01904 551900
Post: The Children's Front Door, West Offices, Station Rise, York, YO1 6GA
Outside office hours, at weekends and on public holidays contact the emergency duty team, telephone: 01609 780780
When you contact the Front Door you are given a number of options.
The Referral and Assessment Service needs you to complete this form to help the service make a timely, proportionate and effective decision about what help and support the child and their parents or carers need. You are often best placed to provide this vital information.
The Referral and Assessment Team will accept telephone referrals where there is an immediate risk to a child but when they do so, you will be asked to complete the referral form within 24 hours. If you do need to phone in a referral, it will help to have the referral form in front of you to act as a guide for the information you will be asked to provide by the Social Worker.
In deciding whether to make a telephone or written referral to Children’s Social Care, please refer to the YorOK Integrated Working Threshold Guidance and the YorOK Thresholds Guide: Practitioner Guide to Referral for advice and support.
If you have a concern that a child is vulnerable or at risk of significant harm please contact the Children's Front Door
There are documents here to help you to establish which intervention is most appropriate for the level of need.
Common Assessment Framework, Child Index, Pyramid of Need... The Integrated Working section has information on how we can all work together to improve outcomes for children and young people.
For all information relating to safeguarding, including information about child protection training, see the City of York Safeguarding Children Board (CYSCB) website.