Terms and conditions
Disclaimer
This website (www.yor-ok.org.uk) is maintained by York Family Information Service which is part City of York Council.
We take care compiling information for this website, however the content is not guaranteed. We disclaim liability for injury, loss or damage arising from inaccuracies, omissions or interpretation of its content. If you believe any content to be inaccurate please contact us.
We may change these terms at any time, without notice, so you should revisit these pages regularly. We may also change and improve the information and services available on the website at any time.
This website links to external websites (ie ones not managed by City of York Council). We have no control over their reliability or the content included on them. Inclusion of an external link is not an endorsement.
Personal information you supply to us using this website
Emails
When you send us personal information via an email address listed on this website we will only use the information supplied in the email for the purpose that you gave it to us for. This usually means that we only forward your information within the council to officers who need to see it in order to respond to it. Each council department that deals with enquiries from the website will also be subject to the council's information management charter and data protection policy. Where we do need to contact a third party there will be a contract ensuring that your personal information is protected. No personal information will be passed on to third parties for commercial purposes.
Please note that this website also lists some email addresses for external organisations. These are any email addresses that don't end with 'york.gov.uk'. If you send personal information using one of these emails we can't guarantee what will happen to your personal information.
Eforms (electronic forms)
When you give us personal information using an electronic form (an eform) available on this website the information you supply will only be used for the purposes stated on the form.
When we ask you for personal information, we will:
- ensure you know why we need it
- protect it and make sure nobody has access to it who shouldn't
- ensure you know if you have a choice about giving us information
- make sure we don't keep it longer than necessary
We ask that you:
- give us accurate information
- tell us as soon as possible of any changes
- tell us as soon as possible if you notice mistakes in the information we hold about you.
Unsolicited paper or electronic mail
You will not receive unsolicited paper or electronic mail as a result of sending us any personal information using this website unless you have given us permission to do this.
Cookies
Cookies are small pieces of text that contain a unique number sent by a web server when you visit a web page and stored in the cookie directory on your computer.
This website uses cookies to gather information about site usage, such as number of visitors and repeat visits. We analyse site usage statistics to help us improve the website.
Copyright
Unless otherwise stated, the design and layout of this website, and all the material published including text, graphics, logos, sounds, images and attached documents are copyright of City of York Council.
Some logos from other organisations may be used on our website. Where this happens we use the logo according to the guidelines laid down by the organisation that has copyright of the logo.
Website feedback
If you have any feedback about these terms and conditions, or about the website in general, contact the York Family Information Service.
