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York Family Information Service



York Family Information Service is a free and impartial information service for parents and carers of children and young people aged 0-19 (up to 25 years old with a disability or additional need). The team is part of City of York Council.
The Family Information Service can help with a wide range of things. Basically, if you're a parent or carer, have a question but don't know where to go then contact us! We often get asked about...
Finding and paying for childcare
Find out what's on at your local children's centre
Services and support for young people
Returning to work
Free places for 3 and 4 year olds
Family groups and activities
Local parenting support
And much more!
If you've used us before we'd love to hear what you felt about the service. Good or bad, we really value any feedback you'd like to give us.

Contact information

01904 554444
07624 802244


30 Clarence Street, York, YO31 7EW

Other information

For ages

Maximum age: 25 Years

Opening times

  • 10.00am-4.00pm
  • 10.00am-4.00pm
  • 10.00am-4.00pm
  • 10.00am-4.00pm
  • 10.00am-4.00pm


    Quality awards

    Service Details Confirmed

    DBS policy

    DBS (Disclosure and Barring Service - formerly criminal records check) policy? Yes

    Inclusion statement

    All childcare and services should make reasonable adjustments to support disabled children and young people or those with additional needs. Below is a statement from this provider about their inclusive practice and levels of experience of supporting different needs


    • Activities (Things To Do, Places To Go) / Under 5 Activities
    • Disability And Additional Needs / Carers
    • Advice And Support / Debt And Money Management
    • Advice And Support / Family Support Advice Lines And Websites
    • Advice And Support / Housing
    • Education And Learning / Nursery Class Or Nursery School
    • Family Groups And Parenting / I'm A Dad
    • Family Groups And Parenting / I'm A Lone Parent
    • Family Groups And Parenting / I'm A New Parent
    • Family Groups And Parenting / I'm A Parent Of A Teenager
    • Family Groups And Parenting / I'm A Young Parent/carer
    • Family Groups And Parenting / I'm Going To Be A Parent/carer
    • Jobs And Money / Work / Training

    Last updated

    Last updated: 27/9/2017

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    Disclaimer—important information about the Family Services Directory

    Whilst the Family Information Service (FIS) works with service providers to try and ensure that the information contained within this directory is accurate and up to date, no warranty is given as to the accuracy of the information. The FIS does not accept any responsibility or liability for the information or links to information on websites supplied by providers or the service that is provided. FIS is an impartial service and does not recommend, support or endorse any services. It is the responsibility of families to choose services carefully and FIS has developed some guidelines to help you.

    The FIS also reserves the right to refuse or delete publication of any organisation or information which it believes, or for which evidence has been provided, contravenes the laws of the UK. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Family Services Directory.

    Contact information

    01904 554444
    07624 802244

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    This was printed on 16/1/2018

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