Leisure opportunities

Discounts, help with travel costs and accessible places to go:

Getting to and from activities and paying for entrance fees can be very expensive. This is especially so if your child or young person has a special educational need or disability which may mean a carer is needed so your child can access activities or attend inclusive events. Below is some helpful information about ways you can reduce the cost of visiting attractions and activities across the UK.



My FIS+ disabled register is for parents and carers of children (0-25yrs) with additional needs or disabilities. By joining the scheme parents and carers will receive regular newsletters and information relating to disability and additional needs in York.

As part of My FIS+ parents and carers will be automatically signed up the MAX card scheme. The scheme gives children, their carers and other family members free or discounted access to some of the most exciting attractions across the UK. The scheme is designed to help parents and carers of disabled children and looked after children save money on great days out at castles, zoos, museums and more.

New for 2015! Merlin Entertainment are now offering up to 52% off their 30 attractions across the UK for Maxcard holders only. To get your discount you will need to email hello@mymaxcard.co.uk to get an access code. Please provide the following information: the name of your local authority, your name, the 16 digit number on your Maxcard and the expiry date.

Once you have got your code visit:  http://www.mymaxcard.co.uk/merlinoffer to view the offers available to you.

Generally, each card gives two adults and two children free entry to participating venues. For more information and a list of participating venues, visit My Max Card.

To join MyFIS+ and the Max Card Scheme, please get in touch with York Family Information Service by the following options, or sign up directly here.

If your MAX Card has expired please email us at fis@york.gov.uk with your full name and address and we will send you out a new card. Please put RENEW MAX CARD in the Subject line of your email. Alternatively call us on 01904 555 444 with your details. 

The Cinema Exhibitors' Association Card

This is a national card that can be used to verify that the holder is entitled to one free ticket for a person accompanying them to the cinema.

To apply for the card, you will need to meet one or more of the following criteria:

a) Be in receipt of the disability living allowance or attendance allowance.
b) Be a registered blind person.

The card is valid for 1 year from the date of issue.

A processing fee of £5.50 is chargeable per card. This is to be sent along with the completed application.

RNIB can offer information about audio description services in cinema, on DVD, on digital television and in the theatre. Visit the RNIB web site.

For information regarding subtitles and audio description for cinemas visit http://www.yourlocalcinema.com/.

How to apply: There are several ways to apply for the card including online. For further information about the card and other ways to apply please contact The Cinema Exhibitors' Association.

Carer's Discount Card

York Carers Centre have a free discount card for carers in York. The card gives the holder discount at a varity of shops, gyms, restaurants and other services. Discounts vary but range between approximately 10% and 30% off. To get the card all you need to do is register with York Carers Centre.

Travel costs:

You may also be able to receive some support with the cost of getting to and from an event.

Blue Badge

The Blue Badge scheme provides national parking concessions making it easier for people with severe walking difficulties to park closer to shops, restaurants and other places they wish to visit. The badge is issued to the eligible person who can be the driver or a passenger in a vehicle. Parents of a disabled child under 16 can apply for a badge on their child's behalf.

There is a different application for blue badges for children under 3 year old. Parents of a child under 3 can apply for a badge on the child's behalf if the child, due to a specific medical condition e.g. needs to travel with bulky medical equipment or needs to be close to a vehicle for emergency medical treatment or rapid transport to a place where they can be treated.

Disabled Persons Bus Pass

The disabled persons bus pass is a national bus pass, which entitles the holder to FREE local bus travel throughout England. The pass is issued for FREE. You can apply for the bus pass by post or in person by visiting the Customer Services Team at the City of York Council.

Disabled Persons Railcard

The disabled persons railcard enables the holder to get 1/3 off their rail travel on most rail journeys across Britain. You can apply for the railcard online or by post.

National Rail also provide concessionary discounts for disabled people who do not hold a Disabled Persons Railcard. Please visit National Rail website for further information.

Yozone Card

The Yozone card is exclusive to children aged 11-16 and young people aged 16-18 who live or study within the City of York Council. The card entitles the holder to a reduced bus fare in the City of York Council area only. Not only that, the Yozone card also enables the holder to get discounts at various shops, restaurants and leisure activities in York. You can apply by post or in person by visiting the Customer Services Team at the City of York Council.

Also during September - October each year the Transport team aim to visit every York school. Please check at your school to find out which day the team will be there to take your photo.

Other travel information

The Government website also has helpful information and guidance about using a range of transport if you are disabled, including trainsplanes and taxis.

Getting passport style photographs

Getting passport style photographs can be difficult if you have difficulty getting in to a photo booth.

If you do struggle to access photo booths to get passport style photographs Boots, based on Coney Street, York have the facilities to take passport style photographs for wheelchair users.

Accessible places to go visit

The Rough Guide to Accessible Britain have reviews of more than 75 family friendly attractions, taking in a range of attractions across the UK including museums, stately homes and countryside adventures! They have been visited and reviewed by disabled people and their families.

Disabled Toilets and Radar Keys

Changing Places has a searchable map of disabled access toilets in York and other areas of the UK.

Radar keys enable access in to disabled toilets. Keys can be purchased from The City of York Council Customer Centre or at Visit York, Tourist Information Centre on Museum Street. Please contact the Customer Centre or Visit York directly for fee information.




Useful websites


Local Area Teams Information Service (formerly York FIS)

01904 554444