Support Services

Future Prospects

20-24 Swinegate, York. YO1 9RN. Telephone: 01904 634748, www.futureprospects.org.uk

No matter if you are thinking of starting a job, changing your working hours, looking for a career change or getting back into education, Future Prospects can offer you Information, Advice and Guidance that you need.
Future Prospects is York's FREE employment and learning advice service, offering information and support on jobs, training, education, money and benefits. A team of Learning and Work Advisers based in communities in and around the York area offers one to one ongoing guidance and support. Drop-in sessions are held on a regular basis at various locations in the community.

Jobcentre Plus

Stonebow House, The Stonebow. York. YO7 7FB. Telephone: 0845 604 3719, Textphone: 01904 682307

Jobcentre Plus is a government-funded employment agency and social security office that can be found in most cities, whose aim it is to help people of working age find employment in the UK.

Jobcentre Plus provides resources to enable job-searchers to find work, through Jobpoints (touch-screen computer terminals), Jobseeker Direct (telephone service) and the Jobcentre Plus website. They offer information about training opportunities for the chronicly unemployed. They administer claims for benefits such as Income Support, Incapacity Benefit, and Jobseeker's Allowance.

In the past, Jobcentre Plus helped those who were currently employed, as well as the unemployed. Now they only provide assistance to those who are unemployed and claiming benefits, though anyone can search for a job at the Jobcentre Plus website, touch screen Jobpoints or via Jobseeker Direct. Employers and employment agencies can register their vacancies online by calling Employer direct. These vacancies will be immediately listed through Jobpoints, Jobseeker Direct, and the Jobcentre Plus website.

Next Step

Merchant House, 11A Piccadilly, York. YO1 9WB. Telephone: 0800 100 900, www.direct.gov.uk/nextstep

Next Step is free to every adult in England. It provides information, careers and skills advice that is tailored to you. Help is available online, or with a careers adviser either over the phone or face to face. Next Step can help you:

Find learning and training that is right for you
Improve your reading, writing and maths
Understand the local job market
Find out about funding to support your learning
Develop your CV
Improve your interview and presentation skills
Progress in your current job

Connexions @ Castlegate (Support and advice for Young Adults aged 16 – 25)

29 Castlegate, York. YO1 9RN. Telephone: 01904 555400, www.29castlegate.org
You might want to talk to about finding work, going to college, getting an apprenticeship or finding the right training. There are so many choices sometimes deciding can be a bit worrying so it can be helpful to talk through options with a Connexions adviser. You can do this in the drop-in or, if you prefer, book an appointment. Connexions advisers can help you: