Welcome to the City of York Safeguarding Children Board

If you are concerned about a child

If you think that a child or young person is being abused or neglected you must inform Children’s Social Care  or the police.

To report concerns to Children’s Social Care  you can do so:

  • By phone – one phone number for all concerns and enquiries: 01904 551900

  • By email – one email address: childrensfrontdoor@york.gov.uk 

  • By letter – Children’s Social Care, City of York Council, West Office, York YO1 6GA 

  • Outside office hours, at weekends and on public holidays contact the emergency duty team telephone: (0845) 0349417

Using the website

On the left you will see links for:

  • About the CYSCB: information about the work of the City of York Safeguarding Children Board

  • Professionals: includes procedures, guidance, forms, training and information useful for child care professionals 

  • Children and young people: includes information on being safe online, child protection conferences and general safeguarding advice

  • Parents and public: provides a wide range of safeguarding information and advice including information about the Children Act 1989, Child Protection Conferences and general advice for supporting and safeguarding children

  • Child deaths: information and guidance relating to the Child Death Overview Panel and rapid response

  • Serious case reviews: reports of serious case reviews published by the CYSCB

  • Links: useful safeguarding links

Child protection basic awareness - Online training

This training package is aimed at individuals in organisations and voluntary groups who work with children and young people, families or adults who may be parents and/or carers, to give a basic awareness of child protection issues.

If you are concerned about a child contact the Children's Social Care

01904 551900


Working Together to Safeguard Children (2013)


Updated interagency procedure for dealing with safeguarding concerns and referrals (29/05/13)


Updated CYSCB training brochure published (20/6/13)


Thematic review of child neglect published (24/6/13)


Children's Social Care's vision for Keeping Families Together: Keeping Children Safe


NSPCC advice for parents on Sexting (18/10/13)


Updated guidence on writing a child protection policy (24/10/13)



Advice for GPs on Child Sexual Exploitation (06/12/13)




Ending legalised violence against children report (21/02/14)