Welcome to the City of York Safeguarding Children Board

If you are concerned about a child

If you think that a child or young person is being abused or neglected you must inform Children’s Social Care  or the police.

To report concerns to Children’s Social Care  you can do so:

  • By phone – one phone number for all concerns and enquiries: 01904 551900

  • By referral form
  • By email – one email address: childrensfrontdoor@york.gov.uk 

  • By letter – Children’s Social Care, City of York Council, West Office, York YO1 6GA 

  • Outside office hours, at weekends and on public holidays contact the emergency duty team telephone: (0845) 0349417

If you need to make a safeguarding referral about a child or young person who has been or may be hurt or neglected or who has significant vulnerabilities please use the referral form.

Children’s Social Care need you to use this form because you are best placed to provide the information that Children’s Social Care must have in order to make a timely, proportionate and effective decision about what help and support the child and their parents or carers need. Children’s Social Care will accept telephone referrals where there is an immediate risk to a child but when they do so, you will be asked to complete the referral form within 24 hours with written information confirming that provided by telephone. If you are phoning in a referral, it will help to have the referral form in front of you to act as a guide for the information you will be asked to provide by the Social Worker.

In deciding whether to make a telephone or written referral to Children’s Social Care, please refer to the CYSCB/YorOK Integrated Working Threshold Guidance and the CYSCB/YorOK Practitioner Guide to Referral for advice and support.

Using the website

On the left you will see links for:

  • About the CYSCB: information about the work of the City of York Safeguarding Children Board

  • Professionals: includes procedures, guidance, forms, training and information useful for child care professionals 

  • Children and young people: includes information on being safe online, child protection conferences and general safeguarding advice

  • Parents and public: provides a wide range of safeguarding information and advice including information about the Children Act 1989, Child Protection Conferences and general advice for supporting and safeguarding children

  • Child deaths: information and guidance relating to the Child Death Overview Panel and rapid response

  • Serious case reviews: reports of serious case reviews published by the CYSCB

  • Links: useful safeguarding links


Child protection basic awareness - Online training

This training package is aimed at individuals in organisations and voluntary groups who work with children and young people, families or adults who may be parents and/or carers, to give a basic awareness of child protection issues.

Let’s talk PANTS

NSPCC Talk Pants Banner

City of York Safeguarding Children Board and the council are joining forces with the NSPCC to encourage parents to talk to their children about pants this summer.

They’re supporting a national campaign to help parents protect their children from abuse. The Underwear Rule is a simple, age appropriate way to teach even young children that anything covered by their underwear is theirs and theirs alone.

Conversations can be built into bath time, getting dressed or going swimming and don’t have to be scary or complicated.

The Underwear Rule is simple:

  • Privates are private.
  • Always remember your body belongs to you
  • No means no
  • Talk about secrets that upset you
  • Speak up, someone can help

Free supportive materials for parents are available now online at www.NSPCC.org.uk/underwear

If you are concerned about a child contact the Children's Social Care

01904 551900

CYSCB Newsletters

June 2014

March 2014

New Documents

Working Together to Safeguard Children (2013)

Updated CYSCB training brochure published (10/6/14)

Thematic review of child neglect published (24/6/13)

Children's Social Care's vision for Keeping Families Together: Keeping Children Safe

NSPCC advice for parents on Sexting (18/10/13)

Updated guidence on writing a child protection policy (24/10/13)

Advice for GPs on Child Sexual Exploitation (06/12/13)

Ending legalised violence against children report (21/02/14)