Welcome to the Summer edition of myFIS, the newsletter from York Family Information Service!

You have received this email as you are registered to receive regular information from York Family Information Service and York Children’s Centres. Don’t forget that if you would like more information about anything in this newsletter or anything to do with family life then get in touch with York Family Information Service on 01904 554444 or by emailing

Ways to Contact Family Information Service

By Phone              01904 554444 10am-4pm Mon - Fri

Text only:               07624 802 244

By Email       

By Social Media  


Twitter                    @YorkFIS

The Young Peoples Service at Castlegate has Moved ....

Since the 24th July services delivered out of Castlegate are now delivered from 30 Clarence Street, York, YO31 7EW.

Is your child 16-19 ?

Are they not in Education, Employment or Training?

Did you know we have Learning and Work Advisers who can help?

If your child is aged 16–19 (up until their 19th birthday) they will be able to receive face to face support during the drop in sessions,  

Drop-in sessions will be available Mondays and Tuesdays from 12:30–16:30 and Fridays from 11:00–3:00pm to provide initial information and signposting to further support across the city that can help. For example, for support to access housing and benefits advice, making appointments. etc

Trained Learning and Work Advisers appointments are available to provide a Specialist Information, Advice and Guidance service to young people who are aged 16–19 that are Not in Employment, Education or Training (NEET) , those who are in the care of the Local Authority, those in alternative education provision, and those in the youth justice system.

We also offer a Trained Counselling Service where we provide an appointments based Counselling service for young people aged 16–25 years old from Monday to Friday.

How to get there ...

You can find 30 Clarence Street by using this map. The address is 30 Clarence St, York. YO31 7DE. You can use the iTravel York website to get information on transport options and directions.

Changing Lives,  Become a Foster Parent ....

A commissioned YouGov survey from May 2017 reveals an 11 per cent shortfall between people interested in fostering and actually becoming full-time carers

The survey, commissioned by You Can Foster the North of England-based fostering campaign to which City of York Council belongs, reveals that of all UK adults 12 per cent have considered or are considering fostering a child but currently, only one per cent actually become full-time carers.

The campaign running during Foster Care Fortnight (8-21 May) aims to encourage the 11 per cent of people who are interested, to take the next step, become foster carers and create 25 much-needed new homes in York where children can receive the love and attention they need.

Read about Foster carer Karen Wortley's experience here

Fostering is looking after a child or young person who can’t live with their own family for a number of reasons. This can be a very difficult time for the child who’ll need lots of support and care. In York, foster carers are needed for children including:

  • Brothers and sisters
  • Teenagers
  • Children needing long-term foster care
  • Children who need specialist care because of additional needs.

If you think you could give a child or young person a loving, stable home please call 01904 555333 or visit and we’ll support you every step of the way

What every Parent Needs to Know about Sepsis …

Sepsis is rare in children, but if your child is unwell with a bug or infection, watch your child closely. These symptoms may be signs of sepsis:

*Looks mottled, bluish or pale *Is very lethargic or difficult to wake *Feels abnormally cold to touch *Is breathing very fast *Has a rash that does not fade when you press it *Has a fit or convulsion


For more information visit or 

Are you a carer?

York Carers Centre Discount CardCarers provide regular, unpaid help to someone close to them due to frailty, physical or mental illness, addiction or disability. Many people do not recognise themselves as carers. They are parents, grandparents, children, partners, friends or neighbours doing what needs to be done to maintain the quality of life for someone close to them. They may not realise that support is available to help them.

This support includes regular newsletters, social activities, employment support, education and training support as well as a carers discount card.  The card for unpaid carers in York can save you money at nearly 50 local businesses. A wide range of shops, services, restaurants and gyms are taking part. Discounts vary from business to business but are usually between 10% and 30% off.

To register, please contact York Carers Centre on 01904 715490 (9am to 5pm, Monday to Thursday) or

Carers of disabled children in York or who access services in York can also register on the MyFIS+ scheme.  In addition to these newsletters, you will also receive a free Max Card which gets free entry for two adults and two children into a variety of attractions across the UK. To register, contact York Family Information Service on 01904 554444 or sign up online.

What would you like to see in MyFIS?

We’re very keen to make sure that our newsletters include information that you want.  For example, the article about school admissions was suggested by a parent we met at an event over the summer.  If you’d like to see an article about a particular subject, please let us know! Call us on 01904 554444 or email

Don't keep us a secret!

Many families tell us they wished they had known about us sooner. In 2012/13, 95% of people using York Family Information Service said they would recommend the service to others. Don’t forget to tell your friends and family about York Family Information Service!

You can instantly unsubscribe from these emails at any time.